Shipping Policy
Last updated: June 2026
Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.
Shipping Times
United States:
- Standard shipping: 7-12 business days
- You will receive a tracking number by email within 1-2 business days of your order
International:
- We currently ship to the United States only. International shipping will be available soon.
Shipping Rates
- One-time purchase: Calculated at checkout based on location
- Subscribe & Save: FREE shipping on every order
Tracking Your Order
Once your order ships, you will receive an email with your tracking number. You can track your order directly through the carrier's website.
Lost or Stolen Packages
Florea is not responsible for packages lost or stolen after delivery confirmation. If your tracking shows delivered but you have not received your package, please:
- Check with neighbors and building management
- Contact your local post office
- Email us at support@tryFlorea.com and we will do our best to assist
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery at support@tryFlorea.com with photos of the damage. We will send a replacement at no charge.
Address Changes
Please ensure your shipping address is correct before placing your order. We are unable to change the shipping address once an order has been processed. Florea is not responsible for orders shipped to an incorrectly provided address.
Contact Us
For shipping questions: support@tryFlorea.com Response time: within 24 hours on business days