Privacy Policy

Last updated: June 2026

Who We Are

Florea ("we," "us," or "our") operates tryFlorea.com. We are committed to protecting your personal information and your right to privacy.

Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and password when you create an account
  • Billing and shipping address
  • Payment information (processed securely through Shopify Payments — we never store your full card details)
  • Phone number (if provided)
  • Communications you send us

We also automatically collect:

  • Browser type and IP address
  • Pages visited and time spent on our site
  • Referring website
  • Device information

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Manage your subscription
  • Send marketing emails (only if you opt in)
  • Improve our website and products
  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We share it only with:

  • Shopify — our e-commerce platform (shopify.com/legal/privacy)
  • Klaviyo — our email marketing platform
  • Payment processors — to complete transactions securely
  • Shipping carriers — to deliver your order
  • Law enforcement — when required by law

Cookies

We use cookies to keep you logged in, remember your cart, and understand how you use our site. You can disable cookies in your browser settings, though some features may not function properly.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications at any time

To exercise these rights, email us at: support@tryFlorea.com

Data Retention

We retain your information for as long as your account is active or as needed to provide services and comply with legal obligations.

Children's Privacy

Our site is not directed to children under 18. We do not knowingly collect information from children under 18.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.

Contact Us

Florea | tryFlorea.com | support@tryFlorea.com